Providing Heartfelt Service to Deliver the Most Suitable Products
When Potter first inquired, he promptly shared detailed product designs, logos, and a size chart. As my initial client, he holds a special place in my professional journey. After confirming fabric and processes, Potter affirmed the proposed solutions but hesitated on sample prices due to temporary financial constraints.
Despite our fair pricing, I assured Potter that our product quality justified it. Trusting my commitment, Potter didn’t doubt these claims. Recognizing potential difficulties, we temporarily paused after the initial contact. Over the next two weeks, I occasionally checked in on Potter’s sample requirements, and he responded, maintaining ongoing communication.
At Profound Garment, we maintain high fabric and craftsmanship standards to deliver top-notch products. It took three weeks for Potter to inform me that he was ready to proceed. Our collaboration, starting with this sample order, began as we initiated production.
Potter’s request was for a unique purple hooded sweatshirt with a circle of black cone-shaped rivets. The innovative design featured prints and rhinestone embellishments. After detailed confirmation and production, we delivered the sample via express courier. Potter expressed satisfaction, made size adjustments, and inquired if we documented details for future large-scale production, which I assured him we did.
In the following two months, Potter didn’t respond, possibly refining other designs. Recently, he apologized for his absence and shared a new cotton garment design. After confirming we could produce it, I provided a quote, and Potter expressed satisfaction, planning a second sample order.
I hold Potter in high regard; he’s not just a buyer but a designer with a unique understanding of clothing. This collaboration exemplifies Profound Garment’s commitment to sincerity, with quality building the brand and word of mouth spreading our cooperative philosophy.
Authored by: Jamie from Profound Garment
